CRM Exit by Move Big Rocks

Choose managed operation without giving up control

CRM Exit separates ownership from operation. You can control the infrastructure directly or pay Move Big Rocks to operate it.

Build my exit business case

Free self-hosted MBR

Intended model:

useful core software under an approved open/free licence;
customer-chosen infrastructure;
documented deployment and updates;
complete data export;
optional premium extensions;
optional support.

Customer responsibilities normally include capacity, database operation, backups, monitoring, upgrades, security maintenance, email/object storage, incident response, and support unless separately contracted.

Managed MBR

Potential inclusions:

hosting or operation in customer cloud;
managed database;
backups and restoration tests;
updates/security patches;
monitoring and alerting;
object storage and malware scanning;
email delivery integration;
support and SLA;
export/handover process.

Proof versus production

MBR may demonstrate useful workloads on inexpensive compute. Production architecture depends on availability, recovery, security, storage, email, scanning, workload, and support requirements. The complete production business case includes all of these costs.

Portable by design

The managed service should define how a customer can receive data, configuration, approved extensions, runbooks, and handover assistance. Customers pay for operation and value, not captivity.

Compare operating models in my business case

Make the next decision

Build the evidence before committing to the exit.

Build my exit business case Request a CRM Exit Audit